Who are we?
Zoodata is a long-standing full-service Digital consultancy with nearly three decades of continuous experience, working particularly with all tiers of Australian government. We specialize in delivering mission critical business outcomes on time and budget. Our services include business analysis and consulting, architectural design, application and database development and support, systems integration, data migration either in-house or in the cloud.
We are also an industry-leading inspection solution provider, ISO27001:2022 certified and previously a certified Microsoft Silver Partner.
Zoodata provides an individual product and great continuity. We gave them a skeleton and asked them to bring it into the 21st century then maintain it. They achieved that. They were very thorough with the Agile (JAD) system, and happy to talk with everyone - end users and bean counters. They are end user focussed, which is essential.
Programme Administrator, Serpentine Jarrahdale Shire (Firebreak Management System)
Things which make us special!
Three core beliefs have guided us since 1996:
Face to face customer involvement in the development process is critical
The best results come from honest, long-term relationships
We actively listen to what our customers say they want
Zoodata is client oriented, using an incremental development and delivery method, ensuring clients involvement throughout each project and building trusted relationships. We make sure the work we do exactly fits the needs of our clients and makes a real difference.
Our developers, project managers, and consultants are extremely approachable. We’re not too geeky, we don’t speak in code, and we try to avoid corporate gobbledygook. We want to help you improve your business and understand this can’t be achieved without building a real relationship with our clients.
Robyn Hukin - Managing Director
Robyn has spent most of her working life building strong and exciting teams. She has solid interpersonal skills developed initially in the teaching sector, and which have proved invaluable in Information Technology.
She is particularly adept at identifying issues to be resolved, then developing and implementing strategies to solve them. She has been working with a range of people for 40 years and never tires of helping them reach their full potential. Renowned for being forthright she has spearheaded the creation of trusted relationships by speaking plain English, not technical speak. This makes Zoodata unusual in the world of IT!
Andrew Hukin - Technical Director
Andrew has over 45 years’ experience providing database design and implementation, architecting and delivering complex solutions in a variety of technologies. He is a strong advocate of collaborative development (Agile), new and emerging DevOps and delivery enhancement tools and methodologies.
His technical and domain expertise in health IT and reputation for integrity and excellence has earned him a large and loyal client base in several sectors.
The best way to get great results
We undertake all our work via a collaborative Agile development approach, used by the world’s best IT companies. We work closely with the appropriate people in your business, making your service delivery system stable, fast and friendly.
All our developers are in-house. Unlike many IT firms we don’t believe in chopping and changing our staff or dealing with body shops. When we recruit somebody they join the Zoodata family as this promotes consistency, quality and a good long-term relationship between developers and clients.
What does an Agile development approach really mean?
We deliver you working software as early and as frequently as possible. It is the primary way we measure how well we’re doing.
We welcome and plan for changes in requirements, rather than simply managing them and sticking rigidly to a plan that stopped making sense when the rubber hit the road.
We talk to you face-to-face wherever you are.
We’ll need easy access to the key decision makers and end users in your organisation.
We change how long we spend on different steps depending on the situation, for example, you might already have well defined requirements.
We prioritise working software over comprehensive documentation.
Why will that help you get the best result?
Frequent feedback gives us the ability to learn fast and increase the effectiveness of your software. It also eliminates costly surprises.
Software development is about communication and invention and face-to-face conversation is the best form of communication. Talking to you at your offices increases the quality of your new or upgraded service delivery system even further.
You get a system that works, not just a heavy detailed document that needs constant updating to be potentially useful.
You pay for what you need and not for some heavy, opaque and rigid process.
We change how long we spend on different steps depending on the situation, for example, you might already have well defined requirements.
You maximise organisational buy-in and engagement with the improved system.